IThe temples brought us here; but it was our Khmer Friends that made us want to stay!
 Home     Villa    About Us   Bookings      Tours     Advice    Images of Angkor

 

Our commitment to you

Tours Terms & Conditions of booking updated 11 October 2006

The Tours: what is included

  • All Itineraries described on this tour are statements of intent. We will do everything possible to ensure that all the activities shown on the tour itineraries are achieved.

  • Weather conditions or other factors outside our control may affect our plans. We will discuss any changes or options with the group.

  • Accommodation on mini tours  We will always try to obtain good quality  hotels with en suite facilities . However on some tours we have to use basic guest houses or village houses with limited facilities.

  • Transport, guiding & accommodation is included in the tour price. We use Professional; English speaking guides and a/c cars, vans of 4WD vehicles depending on the nature of the tour.

  •   Collection to and from Tour:  We will collect and return all participants to their  hotel or  guest house in Siem Reap free of charge. Please be ready to depart at the stated time.

  • Food and drink on Multi day tours: A set breakfast at hotels and guest houses and picnic lunches will be included.

  • Food and Drink On Day Tours is not usually provided, on some tours free snack is provided; but main meals are not unless specified in tour itinerary

What is not included

  • Temple Passes and admission fees , are not included in the tour price.

  • Evening meals will be normally be at the expense of the client un less specified on the itinerary

  • Health and safety on tour

  • Whilst we will do all we can to ensure the safety of all clients; participants do so at their own risk. Cambodia is  a Third World country and road and other conditions are not like those on the “West”

  • Some areas we visit are very remote and medical facilities are primitive or non existent. It is the responsibility of all clients to ensure that they are medically fit and are fully insured.

  • As some parts of Cambodia are prone to Malaria; it is essential to take anti Malaria precautions. We will advise

  • Land mines are a risk in some areas. The Temple sites we visit, have been cleared of mines; however some of the areas adjacent to the sites we visit have not been cleared.  All participants must take any advice or instructions of leader or guide. Failure to do so could cause serious injury of death and will compromise the safety of the group and leaders.

  • In exceptional circumstances we reserve the right to end the tour without compensation, for anyone who’s behaviour compromises the safety of the group or acts in an illegal manner.

  • Consequential Loss We will do everything possible to run the tours to schedule. Unexpected things do happen in 3rd world countries like Cambodia. We cannot be liable for consequential loss. Please bear this inn mind when making onward travel arrangements i.e. onward flights.

Payment Terms

  • Payment for mini tours and day tours are normally paid in US$ on  commencement of the tour. Tour

  • Payment for special group tours and multi day custom tours; we may request full payment in advance by bank transfer 4 weeks in advance. 

  • In the event of not enough persons on the tour, we will do everything possible to ensure run the tour. There may be some changes in schedule or transport arrangements: i.e. car instead of Minibus. All key elements of the tour will go ahead.  

  •  A single supplement will not normally be charged provided the client is willing to share a room with a person of the same sex. Single supplements at guest houses or hotels and will be settled at the end of stay.

  • Complaints.      If you are not happy with any aspect of the tour; please let us know at the time any problem occurs. We will do everything possible to rectify.

 

All images and text © Dave Perkes 2006 www.peaceofangkor.com

Peace of Angkor Villa  0133 Slorkram Village, Siem Reap, Cambodia 

  PO Box 93125   ( 855 (0)63 760 475   Email us